User Testing & Session Analysis

Get a truly unbiased perspective when User10 conducts live user testing or analyzes session recordings of your website or app.

When you engage with User10 for a user testing or session analysis, you will gain insights from actual senior users. Using a variety of observation tools, we can learn from users and document our findings. We conduct quantifable research as well as qualitative interviews with participants that represent your user base.

Below are examples of qualitative and observed feedback from user testing on an MSNBC article.

ellipsis

User 2:
"What are these dots for? I don't think I've seen that before."

headline

User 3:
The user clicked where the headline fades out. She wondered whether it was an error.

small text

User 1:
"This text is so small it's hard to read."

end of article

User 4:
The user stopped scrolling when they saw the related articles.

User10 Customizes Research for Your Needs

  • User testing with 5-10 users
  • User interviews and focus groups
  • Session analysis
  • Quantitative studies with up to 200 users
  • A/B testing

Working with User10

First, we will work with your team to get an understanding of your goals and design a custom research plan to achieve results. Then we will create a research schedule and conduct the appropriate sessions for the project. Finally, our team will review our findings with the project stakeholders and provide the video recordings and other research documentation.

Pricing

Custom research plans start at $40,000.
To learn more, contact us at takeaction@user10.com

user10-experts@2x

Work with Our Experts

Contact us and learn more about the Senior-focused User Testing & Session Analysis.

dustin-hoyman@2x

"I’m really impressed. The confidence that the experts at User10 had - and built in our team - throughout the discovery and design processes made them an easy choice. If you’re looking for outstanding UX/UI design work, you need to talk to User10."

Dustin Hoyman
Director of Marketing and Product Development at eInfectionMD